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Technology Weave
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NEI uses software developer tool kits, speech
engines, database management systems, web-server technologies,
networking technologies, voice recognition technologies, messaging
solutions and web-enabling technologies for developing its applications
and solutions. However, two prime technologies form the very basis of
the business:
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The Voice of Intelligence: Mankind, like
any other part of the ecological system, is subject to constant
evolution. There has been so much development in the last 10 years
alone; it is hard to believe how far we have come. Looking back, we
find ourselves having advanced from a stage where humans have worked
like machines to develop machines that now work like humans.
Artificial Intelligence, as we speak of it, has become a ‘real’
force in our technological evolution. From developing our own
intelligence through the ages, we have now managed to produce a
simulation of human intelligence processes that are performed by
computerized programming and equipments.
NEI Technologies Pvt. Ltd. Is one such organization, which works
with the technology of tomorrow, today!
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Computer Telephony Integration: Bearing
unparalleled expertise in Computer Telephony Integration (CTI), NEI
is engaged in providing Customized CTI-enabling solutions across
various segments. NEI’s specialty is in its ability to CTI-enable an
existing application to provide a two-way interaction between the
computer and phone; without getting back-to-board, thereby saving
its clients’ time, effort and costs.
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Voice Automation Technology: Voice
Automation Technology is a telephony technology, which enables users
to acquire information from a database or enter/edit data into the
database using a touch-tone telephone. This technology does not
require human interaction over the phone as the user's interaction
with the database is predetermined by what the IVR system will allow
the user to access and/or edit.
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